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FAQs

Question: How does your pricing work?

Answer: The price stated in “Green” color is the current selling price of the product. The strikethrough price stated in “Blue” color is the old price of the product.

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Question: Where does your store ship the orders from?

Answer: On the expedition of becoming a cost-leader in the industry; Celebsjacket has successfully outsourced its operations worldwide. Our warehouses & facilities are dispersed offshore. Primarily, you must anticipate the shipment of the orders from Middle East, Europe and United States. For meeting our commitment of delivering you the orders on time; our distribution department may also dispatch you the orders directly from any of our manufacturing facilities.

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Question: Do you accept orders placed outside of the US?

Answer: Yes we do! And in fact we do appreciate the International customers to visit our store and to shop with us. It has always been our privilege to serve our valued customers at the endless frontiers.How can I make the payment of my order to you?Ascertaining your convenience, we accept payment both via PayPal and Credit Card. If you have a PayPal account, you can make the payment though it. If you have a Credit Card, you can also easily make the payment through it.

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Question: Can I make changes my order after I have successfully placed one?

Answer: Yes you can but its application is only limited to the first 24 hours of the order placement. After the lapse of initial 24 hours, your order is sent for further processing and making changes at that time shall not be conceivable.

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Question: Can I cancel my order after I have successfully placed one?

Answer: Yes, you can. Please consider our Order Cancellation Policy. All the matters related to order cancellation shall be dealt upon the foundation of this policy.

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Question: Is it secure to shop online at your store?

Answer: Yes indeed it is. Any information you provide remains encrypted in 128 bit encryption and proximately it would take any person a couple of million years to break this encryption. Thus, shopping online at our store is 100% safe & secure.

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Question: While placing my order, should I “Checkout as Guest” or “Register an account”?

Answer: You can conveniently checkout by either of the ways but we recommend our valued customers to checkout with “Register an account”. Once you have registered an account with us, you would be availing like faster checkout, saving multiple shipping addresses, accessing your order history, tracking new orders, saving items to your wish list and etc.

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Question: How long will it take to receive my order?

Answer: Upon shipment, usually the domestic US orders take about 3 to 5 business days to arrive at your doorstep. However, International shipping delivery times may vary between 7 and 8 business days. We highly anticipate your cooperation in this regard.

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For any further queries, please feel free to contact us at info@celebsjacket.com



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